Referral Coordinator I

Center for Elders' Independence Careers
Oakland, CA
Category Healthcare
Job Description
The Referral Coordinator I at Center for Elders’ Independence is responsible for providing a single point of contact for providers and participants to schedule outside specialist referrals, collaborating with vendors and ensuring efficient communication. This role involves managing appointment schedules, maintaining accurate records, and facilitating communication with a range of departments.

Requirements

  • Receives and processes referrals, ensuring timely coordination with participants, caregivers and the interdisciplinary team.
  • Collaborates with external specialist/vendor offices to secure appointments.
  • Maintains accurate records of appointment dates/times and referral tracking in the electronic health record.
  • Confirms appointments.
  • Demonstrates reliability and responsiveness to customer groups.
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