Role OverviewThe Referral Specialist serves as the primary point of contact for patients and providers requesting appointments or services within USF Health, ensuring a positive patient experience by coordinating all aspects of the referral process.
What You Will Do
Screen referrals, schedule appointments, obtain necessary authorizations, and collaborate with clinical teams to support timely and appropriate patient care.
Why It Might Be a Fit
The Referral Specialist helps ensure seamless access to care and supports a safe, efficient, and patient-centered environment through strong customer service, organizational skills, and knowledge of healthcare processes.
Requirements
- High School Diploma or GED
- Two (2) years of Front Desk experience in healthcare
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