Role OverviewThe Manager, Referral Operations provides system-wide leadership and oversight of referral coordination across all health centers.
What You Will Do
Oversee the end-to-end referral lifecycle to ensure timely, accurate, and compliant processing of all outgoing referrals across health centers.
Why It Might Be a Fit
The Manager serves as the subject matter expert for referral operations across the organization, and leads cross-functional initiatives focused on internal referral optimization, specialty access optimization, and system-wide referral workflow alignment.
Requirements
- Associate degree in healthcare or related field, plus a minimum of two (2) years supervisory/team lead experience in healthcare
- A minimum of (3) years of experience in a clinical office, health plan or health care environment
- Minimum two (2) years of experience processing referrals
- Intermediate knowledge of third-party payers and managed referrals
- Minimum one (1) year HER Systems experience required; EPIC preferred
- Knowledge of coding (ICD10, CPT), preferred
- Intermediate proficiency in Microsoft Office: especially Excel required
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness program
- Visa/relocation support
- Remote flexibility
- Stipends
- Bonus/commission
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