Role OverviewThe Region Online Sales Manager will oversee the region's Online Sales Concierges, provide training, motivation, and support, and specialize in Customer Relationship Management (CRM) to convert online leads to onsite traffic/sales.
What You Will Do
Manage OSCs, support division vice president, develop new lead generation capabilities, educate OSC team members, provide weekly reports, and maintain up-to-date knowledge of industry trends.
Why It Might Be a Fit
The ideal candidate will have strong customer service skills, exceptional interpersonal and written/verbal communication skills, and the ability to apply common sense understanding to carry out instructions.
Requirements
- Associate degree from a two-year college or technical school
- Five years of related experience and/or training
- Strong customer service skills
- Exceptional interpersonal, written, and verbal communication skills
- Ability to apply common sense understanding to carry out instructions
- Proficiency with MS Office and email
Benefits
- Medical, Dental, and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life and Disability Insurance
- Vacation, Sick, Personal Time, and Company Holidays
- Multiple Voluntary and Company-provided Benefits
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