Regional Field Manager

As the Business Leader in their assigned territory, the Regional Field Manager is responsible for delivering top-notch customer service to clients, contractors, and property owners. The RFM oversees and manages the overall performance of contractors within their assigned territory.

What You Will Do

Actively monitor contractor performance, cultivate relationships with carrier clients and contractors, facilitate prompt issue resolutions, and proactively follow up on leads and opportunities.

Why It Might Be a Fit

The ideal candidate will have a results-driven attitude, effective communication and relationship-building skills, and the ability to handle multiple tasks while prioritizing those of greatest importance.

Requirements

• Ability to handle multiple tasks while prioritizing those of greatest importance
• Conscientious about timeliness of assignments and quality of work product
• Effective communication and relationship-building skills
• Must be results-oriented and demonstrate strategic and critical thinking
• Flexibility to deal with constant changes in processes and procedures
• Proactive and objective approach to problem-solving with the ability to research answers and resources to arrive at a viable resolution
• Ability to conduct data analysis to identify trends and patterns
• Task oriented with effective time management skills and deadline oriented
• Self-motivated with a strong work ethic
• Ability to serve multiple customers with competing interests while maintaining professionalism and objectivity
• Regular and reliable attendance