Role OverviewThe Regional Leader will manage multiple funeral home locations within the New England Region, providing leadership and strategic direction to foster a collaborative and high-performance environment. The ideal candidate will have a proven track record of managing multiple sites, coaching and mentoring leadership teams, and driving financial success while ensuring exceptional service delivery to families.
What You Will Do
Manage and oversee the performance of Directors of Operations, General Managers, and Location Leaders across multiple funeral home locations. Provide leadership and guidance to funeral directors and funeral services staff, ensuring exceptional care and service to families.
Why It Might Be a Fit
The ideal candidate will have a proven track record of managing multiple sites, coaching and mentoring leadership teams, and driving financial success while ensuring exceptional service delivery to families. Strong leadership presence with the ability to inspire and drive results across multiple locations is required.
Requirements
- Valid state-issued funeral director license
- High School Diploma or equivalent
- College degree
- Minimum of five years of experience in a leadership role managing multiple funeral home locations
- Strong understanding of funeral services operations and industry best practices
- Proven track record of managing P&L, driving financial performance, and achieving budget goals
- Demonstrated experience in coaching, mentoring, and developing Directors of Operations, General Managers, and Location Leaders
- Ability to communicate effectively with internal teams, customers, community leaders, clergy, and grieving families
- High attention to detail with strong organizational and follow-up skills
- Strong verbal and written communication skills
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to lift safely, stand, walk, and sit for extended periods
- Valid state-issued driver’s license with a clear driving record
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
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