Role OverviewThe Regional Liaison will represent and assist the Deputy Commissioner or Assistant Deputy Commissioner or Regional Manager in the day-to-day administration of FIA Benefit Access Centers and Food Stamp operations. The role involves representing the Deputy Commissioner or Assistant Deputy Commissioner or Regional Manager at FIA Center Operations meetings, assisting in the daily functions and operations of several Benefit Access Centers and Food Stamp sites, and responding to inquiries from Legal Services, Council Members and Advocates.
What You Will Do
The Regional Liaison will review and control written complaints, monitor Fair Hearing compliance activities, prepare weekly updates of fair hearing compliance, follow up on outstanding cases, and make frequent visits to the Benefit Access Centers and Food Stamp sites to conduct studies and audits.
Why It Might Be a Fit
The ideal candidate will have experience working directly in social/human services or a related setting, providing client services or employment planning/counseling services. The role requires strong communication and problem-solving skills, with the ability to work independently and exercise independent judgment and initiative.
Requirements
- A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting
- A baccalaureate degree from an accredited college, plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist
- College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above
Benefits
- ASSOCIATE BENEFITS OPPORTUNITY
- Temporary cash assistance
- SNAP
- Child care
- Eviction prevention services
- Adult protective services
- Job training
- Employment plans/support
- Domestic violence assistance
- Child support enforcement
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