Regional Operations Manager

Ridgeline Roofing & Restoration
Charlotte, NC
Category Operations
Job Description
Role Overview

The Regional Operations Manager will lead, operate, and grow the Signature Exteriors business across its Charlotte and Greenville markets. This is a key leadership opportunity for an entrepreneurial, results-driven business leader who understands how to build, scale, and operate a successful roofing and exterior remodeling business.

What You Will Do

The Regional Operations Manager will have overall responsibility for the health, performance, culture, and growth of the Signature Exteriors business. Key responsibilities include taking overall responsibility for the business, leading and developing the leadership team, establishing clear business objectives, driving accountability, and ensuring all areas of the organization are working together to achieve sustainable growth and profitability.

Why It Might Be a Fit

The successful Regional Operations Manager will build a well-run, profitable, and growing Signature Exteriors business. Consistent year-over-year organic revenue growth across both markets, improved gross profit and overall business profitability, and a high-performing Sales Manager and Production Manager who are aligned and accountable are key indicators of success.

Requirements

  • Proven experience in a Regional Operations Manager, General Manager, Branch Manager, or senior business leadership position
  • Experience in roofing, siding, exterior remodeling, construction, restoration, or a related home services industry strongly preferred
  • Demonstrated success growing a business organically and improving overall financial performance
  • Experience managing or having direct accountability for a P&L
  • Strong financial acumen, including understanding revenue, gross profit, operating expenses, and business profitability
  • Proven ability to lead managers and build high-performing teams
  • Experience overseeing multiple departments, ideally including sales and production
  • Understanding of roofing and exterior remodeling business models, including retail and insurance restoration
  • Ability to build scalable processes and systems while maintaining strong operational execution
  • Entrepreneurial mindset with a strong sense of ownership, urgency, and accountability
  • Excellent communication, leadership, organizational, and problem-solving skills
  • Willingness to travel between Charlotte and Greenville regularly
  • Valid driver's license and ability to meet company driving requirements

Benefits

  • Company Benefits
  • Manager MIP Plan
  • Company Truck
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