Role OverviewGathers and enters patient demographic information into the hospital information system. Verifies benefits, obtains required authorization. Acts as first contact representative of Virtua by providing excellent customer service.
What You Will Do
Obtains copies of patient insurance cards and identification, enters demographic, financial, insurance, and clinical information into computer system. Obtains signatures on required documents, processes paperwork, and collects co-pays, deductibles, co-insurance, and deposits.
Why It Might Be a Fit
Must demonstrate a positive demeanor, have strong verbal and written communication skills, and be able to handle potentially stressful situations and multiple tasks.
Requirements
- 1 year customer service in a professional setting (excludes retail/food service) preferred
- Medical office or admittance experience preferred
- High School diploma
- Basic typing, computer, and/or word processing skills
- One year of Epic system experience highly preferred
Benefits
- medical/prescription insurance
- dental insurance
- vision insurance
- health and dependent care flexible spending accounts
- 403(b) (401(k) subject to collective bargaining agreement)
- paid time off
- paid sick leave
- short-term disability
- optional long-term disability
- colleague and dependent life insurance
- supplemental life and AD&D insurance
- tuition assistance
- employee assistance program
]]>