Role OverviewThe Registration Receptionist is responsible for the complete and accurate collection of patient demographic information, serving as the initial contact for patient billing, and answering hospital switchboard calls. They play an integral role in disaster procedures and are expected to maintain a neat and clean work area, communicate effectively with patients and hospital employees, and adhere to the hospital's core values of integrity, compassion, excellence, and service.
What You Will Do
The Registration Receptionist will conduct patient interviews, provide patient estimates, make collections, reconcile daily banking deposits, prepare deposits for pick-up, assist patients with payments, and follow the standard of work for sending POS letters. They will also utilize various software programs for insurance verification, maintain equipment in a safe working condition, and participate in cross-training efforts.
Why It Might Be a Fit
The ideal candidate will have strong communication and interpersonal skills, be able to work in a fast-paced environment, and be able to maintain confidentiality and adhere to the hospital's core values.
Requirements
- High school degree
- 1-2 years of experience in a registration or customer service role
- Ability to work in a clean, well-ventilated indoor environment
- Ability to stand and walk for uninterrupted periods of time
- Ability to communicate effectively in both verbal and written form
- Ability to comprehend medical terminology
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- 401(k) plan
- Paid time off
- Holidays
- Flexible scheduling
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