Role OverviewJoin AdventHealth as a Registration Representative to be part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit.
What You Will Do
Proactively review schedules, perform eligibility and benefits verification, and monitor patient wait and registration times. Collaborate with clinical teams and physician offices to ensure timely completion and submission of documents.
Why It Might Be a Fit
This role requires strong multi-tasking skills, ability to communicate professionally, and excellent customer service skills. You will be valued for who you are and the unique experiences you bring to our purpose-minded team.
Requirements
- Ability to serve as hospital liaison for patient and family
- Strong multi-tasking skills
- Ability to communicate professionally
- Excellent customer service and satisfaction skills
- Understanding of revenue cycle
- Understanding of regulatory guidelines such as CMS, HIPAA
- Basic knowledge and ability in medical business office procedures
- Basic knowledge of coding
- Detail-oriented, demonstrate problem-solving skills, flexibility and adapts well to change
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
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