Rehabilitation Assistant/Client Service Representative

Integrative Veterinary Wellness
Chicago, IL
Category Customer Service
Job Description
Role Overview

The Client Service Representative serves as the cornerstone for exceptional client service and the efficient management of daily appointment flow. Responsibilities include client support, appointment coordination, and creating a warm and efficient front desk atmosphere.

What You Will Do

Primary responsibilities include client support, appointment coordination, and maintaining a warm and efficient front desk atmosphere. You will also be responsible for client relationship management, finance and accounting, facility operations, marketing, and other duties as assigned.

Why It Might Be a Fit

To be successful in this role, you should have a knack for multitasking, a talent for creative problem-solving, and a genuine enjoyment of working with families to ensure the well-being of their pets.

Requirements

  • High school or equivalent; additional education a plus
  • Minimum one year experience as a Receptionist or in an administrative/customer service role required
  • Experience in the veterinary field preferred
  • Demonstrated competence with computer skills in an office setting
  • Experience with MS Office (Excel, PowerPoint, Outlook, Teams, Word, etc.) and veterinary practice management software is a plus!

Benefits

  • Competitive Salary
  • Professional Growth
  • Work/Life Balance
  • Comprehensive Benefits Package
  • Investment in Your Future
  • Additional Perks
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