Rehabilitation Assistant (Round Rock)

Texas Workforce Commission
Round Rock, TX
Category Social Services
Job Description
Role Overview

The Rehabilitation Assistant assists VR Counselors in providing services to customers to achieve successful employment outcomes. The role involves performing entry-level to journey-level human services/rehabilitation support work, including routine caseload support service, collecting information for intake/profile process, and maintaining business relationships with providers/businesses/customers/staff.

What You Will Do

The RA I-Sr RA provides basic information regarding VR programs, services, and referral information to customers and vendors. They prepare/review reports for accuracy on monitored services, provide casework services/assistance to VR Counselors, and participate in Vocational Rehabilitation Services (VRS) training.

Why It Might Be a Fit

The ideal candidate will be detail-oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.

Requirements

  • One year of full-time qualifying experience in case management support, purchasing and general knowledge of disabilities
  • Graduation from a standard senior high school or equivalent
  • Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment
  • Experience in applying purchasing procedures, case guidelines, regulations and policies, case management support functions
  • Knowledge of community and government service delivery systems, mental illness and emotional components of physical illness
  • Ability to interpret highly complex policies/procedures, maintain confidentiality, analyze/interpret highly complex financial data
  • Skill in interviewing and in conducting individual needs assessments

Benefits

  • Competitive starting salary
  • Salary and position level will be based on experience and demonstrated skills
  • Additional benefits for active employees
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