Role OverviewThis role is a banking professional who plays a vital role in bringing TD's human, relationship-driven banking experience to life by partnering with clients to help them confidently achieve their financial goals.
What You Will Do
The role is accountable for acquiring and deepening client relationships through consultative engagement, strong product knowledge, and disciplined execution that drive meaningful client outcomes while adhering to TD's risk and regulatory standards.
Why It Might Be a Fit
The role requires a trusted client advocate who can provide ongoing guidance, educate clients on TD products, services, and digital capabilities, and build and strengthen client relationships through consistent, personalized interactions.
Requirements
- High School Diploma or GED (or equivalent combination of education and experience)
- 1+ years of experience engaging with clients in a service, sales, or relationship building environment
- Teller or cash-handling experience in a financial institution preferred
- Experience educating clients on products and services in a consultative manner
- Demonstrated ability to communicate clearly and effectively with clients and colleagues
- Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
- Ability to exercise sound judgment and problem-solving skills in client interactions
- Basic proficiency with Microsoft Office or similar workplace technologies
- Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
- Notary License (or ability to obtain) preferred
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