Relationship Banker I - Float

The Cape Cod Five Cents Savings Bank
Any Location, MA
Category Customer Service
Job Description
Provide exceptional customer care to the Bank’s customers assisting them with banking transactions, addressing inquiries and assisting with problem resolution at a full-service Cape Cod 5 Retail Banking Center location.

Requirements

  • Develops rapport with customers, greeting customers by name, understand account ownership types and authority
  • Provide excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution
  • Perform basic banking transactions including processing deposits and loan payments, verifying cash and endorsements
  • Safeguards customer trust by upholding duty of customer confidentiality
  • Works to develop a comprehensive knowledge of the Bank’s products and services offered
  • Must comply with all required laws, regulations, policies, and procedures
  • Actively participate in Banking Center meetings and one-on-one coaching sessions

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Camaraderie and teamwork
  • Paid time off
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