Role OverviewRelationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer’s satisfaction, loyalty, and financial well-being. They will deepen customer relationships while also processing a variety of cash and non-cash transactions.
What You Will Do
Responsibilities include identifying customer needs, making referrals, servicing and selling deposit accounts, loan products, insurance products, and cash management services, as well as delivering exceptional customer experience and safeguarding the bank’s assets.
Why It Might Be a Fit
The ideal candidate will have one year of sales or customer service experience, or a Bachelor’s degree, and possess exceptional customer service skills, basic math concepts, and the ability to learn and communicate Trustmark products.
Requirements
- High school diploma or GED
- One year of sales or customer service experience
- Ability to use basic math concepts
- Exceptional customer service skills
- Ability to learn and communicate Trustmark products
- Pass appropriate assessment tests related to customer service and math skills
- Able to meet sales goals in a retail environment
- Basic computer skills
- Strong interpersonal and communication skills
- Time management skills
- Detail-oriented with a focus on quality and accuracy
- Demonstrate professional appearance and mannerisms
Benefits
- Note: Benefits are not explicitly mentioned in the job posting, but it is likely that the company offers standard banking industry benefits such as health insurance, retirement plans, paid time off, etc.
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