Relationship Banker II - Float

As a Relationship Banker II, you will be responsible for identifying customer needs and matching them with the appropriate bank products and services. You will also process a variety of cash and non-cash transactions, and provide oversight and responsibility to review/approve various transactions. You will travel between assigned branch locations and are encouraged to apply for open positions for permanent placement.

What You Will Do

Your main day-to-day responsibilities will include coaching and serving as a mentor to Relationship Bankers and Tellers, handling cash shipment and vault management, and originating consumer loans. You will also identify customer needs and make referrals through proactive sales/service efforts, and service, sell, and cross-sell deposit accounts, loan products, and cash management services.

Why It Might Be a Fit

To be a successful Relationship Banker II, you will need to have excellent customer service skills, the ability to learn and communicate Trustmark products, and strong interpersonal and communication skills. You will also need to be able to meet sales goals in a retail environment and have basic computer skills. Experience in maintaining and balancing a cash drawer, prior supervisory experience, and prior experience processing consumer or mortgage loans are preferred.

Requirements

• High school diploma or GED
• 2 years of face-to-face customer service experience, retail sales experience, or prior Trustmark Relationship Banker experience
• Ability to learn Trustmark consumer and/or mortgage lending guidelines and process applicable loans within 2 years of employment
• Registration with the National Mortgage Licensing System and Registry (NMLS)
• Basic math concepts and ability to handle routine transactions and close out the cash drawer
• Exceptional customer service skills
• Ability to meet sales goals in a retail environment
• Basic computer skills and ability to learn internal technology systems
• Strong interpersonal and communication skills
• Time management skills
• Detail-oriented with a focus on quality and accuracy
• Professional appearance and mannerisms

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Paid holidays
• Life insurance
• Disability insurance