Relationship Banker II - Kean (40 hour) Preferred Bilingual/Spanish

This role is a banking professional that plays a vital role in bringing TD's human, relationship-driven banking experience to life by cultivating and sustaining client relationships through delivering personalized banking solutions that support long-term financial goals.

What You Will Do

The role is accountable for delivering a welcoming, personalized client experience by actively engaging in meaningful discovery that builds trust and establishes credibility, serving as the primary point of accountability for client concerns, resolving issues end-to-end where possible and ensuring timely escalation when required.

Why It Might Be a Fit

The ideal candidate will have 2+ years of experience engaging clients in a sales, service, or relationship-building capacity, including identifying needs and delivering solutions, and will be able to apply sound judgment and problem-solving skills in client-facing and operational scenarios.

Requirements

• High School Diploma or GED (or equivalent combination of education and experience)
• 2+ years of experience engaging clients in a sales, service, or relationship-building capacity
• Prior experience in a banking environment, including teller, platform, or relationship banking roles preferred
• Demonstrated ability to conduct consultative client conversations, including uncovering needs and recommending appropriate products and services
• Strong communication skills with the ability to convey information clearly, concisely, and confidently to diverse client populations
• Demonstrated ability to manage multiple priorities, independently organize work, and consistently meet deadlines in a fast-paced environment
• Demonstrated ability to apply sound judgment and problem-solving skills in client-facing and operational scenarios
• Proficiency with Microsoft Office or similar workplace technologies
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
• Notary License (or ability to obtain) preferred