Role OverviewThe Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. They will deliver exceptional customer service, maintain strong knowledge of bank products and services, and present a confident and professional demeanor to establish trust and recommend financial solutions.
What You Will Do
Responsibilities include conducting financial needs assessments, maximizing sales opportunities, and providing full-service support to customers. The Relationship Banker will also perform customers' transactions efficiently, maintain and balance a cash drawer, and serve as a Vault Teller.
Why It Might Be a Fit
The ideal candidate will have excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. They will also have a deep understanding of Retail Banking and strong customer service skills.
Requirements
- High School Diploma or GED equivalent
- Minimum of one year experience in customer service, retail sales, and service position with cash handling, or a similar role
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Ability to make sound decisions
- Proficient computer skills
Benefits
- Cash drawer management
- Vault Teller responsibilities
- Participation in community events
- Support for CRA initiatives and programs
- Opportunity to work in a dynamic and fast-paced environment
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