Role OverviewAs a Relationship Banker, you will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling. You will deliver exceptional customer service, maintain strong knowledge of all bank products and services, and present a confident and professional demeanor to establish trust with customers.
What You Will Do
Your main day-to-day responsibilities will include meeting with customers to conduct financial needs assessments, maximizing sales opportunities, and providing full-service support. You will also be responsible for opening new accounts, discussing and selling loan products, and promoting online and mobile banking capabilities.
Why It Might Be a Fit
To be successful in this role, you will need to demonstrate excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. You will also need to have a deep understanding of Retail Banking and strong customer service skills.
Requirements
- High School Diploma or GED equivalent
- Minimum of one year experience in customer service, retail sales, and service position with cash handling, or a similar role
- Ability to write correspondence and demonstrate products and services to customers
- Excellent interpersonal and customer service skills
- Strong analytical, problem-solving, and decision-making skills
- Ability to interpret a variety of instructions
- Detail-oriented and strong organizational skills
- Ability to manage multiple projects simultaneously
- Proficient computer skills
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