Relationship Banker

Valley Bank
Any Location, NJ
Job Description
Role Overview

As a Relationship Banker, you will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross-selling. You will deliver exceptional customer service, maintain strong knowledge of all bank products and services, and present a confident and professional demeanor to establish trust with customers.

What You Will Do

Your main day-to-day responsibilities will include meeting with customers to conduct financial needs assessments, maximizing sales opportunities, and providing full-service support. You will also be responsible for opening new accounts, discussing and selling loan products, and promoting online and mobile banking capabilities.

Why It Might Be a Fit

To be successful in this role, you will need to demonstrate excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. You will also need to have a deep understanding of Retail Banking and strong customer service skills.

Requirements

  • High School Diploma or GED equivalent
  • Minimum of one year experience in customer service, retail sales, and service position with cash handling, or a similar role
  • Ability to write correspondence and demonstrate products and services to customers
  • Excellent interpersonal and customer service skills
  • Strong analytical, problem-solving, and decision-making skills
  • Ability to interpret a variety of instructions
  • Detail-oriented and strong organizational skills
  • Ability to manage multiple projects simultaneously
  • Proficient computer skills
]]>