Role OverviewAs a Relationship Banker, you will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. You will deliver exceptional customer service in alignment with the bank's mission, engaging customers with friendly, professional, and solution-oriented service.
What You Will Do
Your main day-to-day responsibilities will include maintaining strong knowledge of all bank products and services, effectively educating customers and cross-selling to meet their financial needs. You will present a confident and professional demeanor to establish trust, access customer needs, and recommend appropriate financial solutions.
Why It Might Be a Fit
To be successful in this role, you will need to demonstrate excellent verbal and written communication skills, excellent interpersonal and customer service skills, and strong analytical, problem-solving, and decision-making skills. You will also need to provide a deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.
Requirements
- High School Diploma or GED equivalent
- Minimum of one year experience in customer service, retail sales and service position with cash handling, or a similar role
- FIS/IBS (Integrated Banking Solutions) knowledge
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