Relationship Banker

Valley Bank
New York, NY
Job Description
Role Overview

The Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. They will deliver exceptional customer service, maintain strong knowledge of all bank products and services, and present a confident and professional demeanor to establish trust with customers.

What You Will Do

The Relationship Banker will perform various tasks such as opening new accounts, discussing/selling loan products, and conducting financial needs assessments. They will also be responsible for meeting customer expectations, achieving service quality standards, and participating in community events.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, excellent interpersonal and customer service skills, and strong analytical, problem-solving, and decision-making skills. They will also be able to interpret a variety of instructions and provide a deep understanding of Retail Banking and strong Customer Service Skills.

Requirements

  • Excellent verbal and written communication
  • Excellent interpersonal - customer service skills
  • Strong analytical, problem solving, and decision-making skills
  • Ability to interpret a variety of instructions
  • Proficient computer skills
  • Detail oriented, strong organizational skills, and high degree of accuracy
  • Ability to manage multiple projects simultaneously

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Life insurance
  • Disability insurance
  • 401(k) or retirement plan
  • Paid time off
  • Vacation days
  • Sick leave
  • Holidays
  • Flexible scheduling
  • Opportunities for advancement
  • Professional development
  • Team-oriented work environment
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