Role OverviewThe Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. They will deliver exceptional customer service, maintain strong knowledge of all bank products and services, and present a confident and professional demeanor to establish trust with customers.
What You Will Do
Responsibilities include conducting financial needs assessments, maximizing sales opportunities, and providing full-service support to customers. The Relationship Banker will also be responsible for opening new accounts, discussing/selling loan products, and promoting online and mobile banking capabilities.
Why It Might Be a Fit
The ideal candidate will have excellent verbal and written communication skills, strong interpersonal and customer service skills, and the ability to make sound decisions. They will also be able to interpret a variety of instructions, provide deep understanding of Retail Banking, and engage customers in conversation regarding products and services.
Requirements
- Excellent verbal and written communication
- Excellent interpersonal - customer service skills
- Strong analytical, problem solving, and decision-making skills
- Ability to interpret a variety of instructions
- Provides deep understanding of Retail Banking and strong Customer Service Skills
- Detail oriented, strong organizational skills, and high degree of accuracy
- Ability to manage multiple projects simultaneously
- Proficient computer skills
Benefits
- Dental insurance
- Vision insurance
- FIS/IBS (Integrated Banking Solutions)
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