Role OverviewThe Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. The role requires delivering exceptional customer service, maintaining strong knowledge of all bank products and services, and presenting a confident and professional demeanor to establish trust with customers.
What You Will Do
Responsibilities include conducting financial needs assessments, maximizing sales opportunities, and providing full-service support. The Relationship Banker will also be responsible for opening new accounts, discussing/selling loan products, and promoting online and mobile banking capabilities.
Why It Might Be a Fit
The ideal candidate will have excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. The role requires a deep understanding of Retail Banking and strong Customer Service Skills, with the ability to engage customers in conversation regarding products and services.
Requirements
- Excellent verbal and written communication
- Excellent interpersonal - customer service skills
- Strong analytical, problem solving, and decision-making skills
- Ability to interpret a variety of instructions
- Proficient computer skills
- Detail oriented, strong organizational skills, and high degree of accuracy
- Ability to manage multiple projects simultaneously
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