Relationship Banker

Valley Bank
Tampa, FL
Category Customer Service
Job Description
Role Overview

The Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. They will deliver exceptional customer service, maintain strong knowledge of bank products and services, and present a confident and professional demeanor to establish trust and recommend financial solutions.

What You Will Do

Responsibilities include conducting financial needs assessments, maximizing sales opportunities, providing full-service support, opening new accounts, discussing and selling loan products, and performing all customers' transactions efficiently.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. They will also have a deep understanding of Retail Banking and strong Customer Service Skills.

Requirements

  • Excellent verbal and written communication
  • Excellent interpersonal - customer service skills
  • Strong analytical, problem solving, and decision-making skills
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form
  • Proficient computer skills

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Retirement plan
  • Paid time off
  • Holidays
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