Role OverviewThe Relationship Banker will focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling. The role requires delivering exceptional customer service, maintaining strong knowledge of bank products and services, and presenting a confident and professional demeanor to establish trust with customers.
What You Will Do
Responsibilities include conducting financial needs assessments, maximizing sales opportunities, and providing full-service support to customers. The Relationship Banker will also be responsible for meeting customer expectations, achieving service quality standards, and participating in community events and CRA initiatives.
Why It Might Be a Fit
The ideal candidate will have excellent verbal and written communication skills, strong analytical and problem-solving skills, and the ability to make sound decisions. The role requires a high degree of accuracy, strong organizational skills, and the ability to manage multiple projects simultaneously.
Requirements
- High School Diploma or GED equivalent
- Minimum of one year experience in customer service, retail sales and service position with cash handling, or a similar role
- FIS/IBS (Integrated Banking Solutions)
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