Relationship Development Associate

Granite Telecommunications
Quincy, MA
Job Description
Role Overview

The Relationship Development Associate (RDA) is responsible for managing a dedicated portfolio of customer accounts, emphasizing proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling.

What You Will Do

Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client’s unique needs, conduct in-depth, quarterly reviews with each assigned account, and work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.

Why It Might Be a Fit

The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients’ business challenges, and grow accounts.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related field
  • 1-2 plus years of experience in account management, sales, or client relationship roles
  • Proven ability to build and maintain executive-level relationships
  • Strong organizational skills and ability to manage a high volume of accounts
  • Exceptional communication and interpersonal skills
  • Ability to understand client business challenges and position solutions effectively
  • Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • 401K retirement with company match
  • Childcare benefits
  • Tuition assistance
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