Role OverviewAs a Relationship Specialist at Grow Financial Federal Credit Union, you will have the opportunity to learn the ins and outs of financial services, build meaningful relationships with members, and provide a superior level of customer service and expertise. Our team is dedicated to serving people, not profit, and we strive to develop a diverse, collaborative culture where you can grow personally and professionally.
What You Will Do
You will process cash transactions, open deposit, savings, and credit card accounts, discuss loan and retirement products, and build relationships with members to discover their needs and provide a superior level of customer service and expertise.
Why It Might Be a Fit
If you bring a positive outlook, trainable mindset, and passion for service, we'd love to talk with you about growing your career. Our 'work from where you do your best work' strategy provides flexibility to our team members, and we enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives, and numerous activities.
Requirements
- High school diploma or equivalent
- Demonstrated customer service skills
- Demonstrated aptitude and desire for sales achievement and strong interpersonal skills in a team environment
- Basic math skills
- Excellent verbal communication (Bilingual English/Spanish is a plus)
- Working knowledge of Windows-based PC products
Benefits
- Competitive pay starting at $21/hr + depending on experience
- Work-life balance: 15 days of paid vacation to start, plus paid holidays and sick time
- Family-first benefits: Paid family leave for eligible team members
- Community impact: Two paid volunteer days each year
- Professional development: up to $5,250 annually for full-time team members and $2,625 for part-time team members
- Retirement readiness: 401(k) with employer contributions and matching totaling up to 8% for team members
- Comprehensive healthcare: Medical, dental, vision, virtual care, and mental health support
- Financial perks: Special team member discounts on consumer loans
- Career growth and development: Dedicated in-house training team focused on helping you reach your full potential
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