Role OverviewThe Release of Information Specialist I is responsible for processing medical records in a timely and efficient manner while ensuring accuracy and protecting patient privacy. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues.
What You Will Do
Accesses Release of Information requests and medical records, completes requests daily, validates requests, logs requests into ROI software, retrieves and uploads requested portions of the patient's medical chart, performs Quality Control checks, and releases requests to the valid requesting entity.
Why It Might Be a Fit
This position requires strong interpersonal skills, attention to detail, ability to prioritize and organize, and ability to maintain productivity and quality performance. The ideal candidate will have prior experience with ROI fulfillment, EHR/EMR platforms, and Microsoft Office products.
Requirements
- High School Diploma (GED) required; degree preferred
- Prior experience with ROI fulfillment preferred
- Demonstrated attention to detail
- Demonstrated ability to prioritize, organize, and meet deadlines
- Demonstrated documentation and communication skills
- Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
- Prior experience with EHR/EMR platforms preferred
- Prior experience with Windows environment and Microsoft Office products
- Displays strong interpersonal skills with team members, clients, and requestors
- Must have strong computer skills and Microsoft Office skills
- Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred
Benefits
- Competitive salary
- Benefits package
- Paid time off
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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