Role OverviewThe Relief Teller/Customer Service Representative role involves working at multiple banking centers, assisting teams, delivering exceptional customer service, and growing a banking career.
What You Will Do
Responsibilities include providing support across locations, processing transactions efficiently, ensuring accuracy, driving growth, generating leads, educating clients, solving problems, minimizing risk, and collaborating with a team.
Why It Might Be a Fit
The ideal candidate is an energetic and detail-oriented professional with strong customer service skills, experience in cash handling, and proficiency with computers and data entry.
Requirements
- High school diploma or equivalent
- Teller experience preferred (6+ months)
- Minimum 1 year of customer service experience in a business setting
- Minimum 1 year of cash-handling experience
- Strong customer service skills, including active listening and clear communication
- Experience recommending and referring financial products
- Solid understanding of compliance and fraud detection
- Ability to accurately balance a cash drawer
- Proficiency with computers, data entry, and multi-line phone systems
- Basic math and accounting skills
- Ability to work occasional weekends and extended hours
- Ability to travel between banking centers as needed
- Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
- Ability to review information and details at close range (within a few feet)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid life and disability insurance
- 401(k) match
- Employee Stock Ownership Program (ESOP)
- Banking benefits
- Paid time off
- 11 Federal Reserve bank holidays
- Tuition assistance
- Professional development programs
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