Role OverviewThe Care Coordinator will support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF), through proactive care coordination and evidence-based interventions.
What You Will Do
Conduct structured telephonic outreach to CHF patients, maintain a caseload of assigned patients, complete initial assessments and timely follow-ups, and provide ongoing patient education.
Why It Might Be a Fit
The ideal candidate will have strong clinical acumen, attention to detail, and the ability to navigate complex care environments, with a minimum of 2 years of experience in care coordination, case management, or ambulatory care.
Requirements
- Active Medical Assistant (MA) certification or equivalent clinical credential
- Minimum 2 years of experience in care coordination, case management, or ambulatory care
- Strong interpersonal communication skills
- Familiarity with CMS PCM, CCM, and/or TCM program requirements
- Technologically proficient with care coordination software or EHRs
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