Role OverviewCCA is hiring full-time virtual Care Coordinators to support a growing population of medically complex patients with cardiac conditions, primarily congestive heart failure (CHF). This role is integral to our population health initiatives — proactively supporting at-risk patients with data-informed outreach, continuity of care, and patient-centered engagement.
What You Will Do
Conduct structured telephonic outreach to CHF patients and other complex cardiac patients, maintain a caseload of assigned patients, and complete initial assessments and timely follow-ups addressing current symptoms, medication regimen and adherence, functional and psychosocial status.
Why It Might Be a Fit
This role requires strong clinical acumen, attention to detail, and the ability to navigate complex care environments. The ideal candidate will have experience in care coordination, case management, or ambulatory care, and be technologically proficient with care coordination software or EHRs.
Requirements
- Active Medical Assistant (MA) certification or equivalent clinical credential
- Minimum 2 years of experience in care coordination, case management, or ambulatory care
- Strong interpersonal communication skills and ability to build rapport by phone
- Familiarity with CMS PCM, CCM, and/or TCM program requirements
- Technologically proficient with care coordination software or EHRs
- Ability to work independently and efficiently in a remote environment
Benefits
- Competitive hourly rate ($26–$32/hour)
- Flexible business hours
- 100% Remote work environment
- Potential for ongoing engagement or full-time employment for the right candidate
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