Remote Customer Service Representative

HireLATAM
Cambridge, MA
Category Customer Service
Remote
Job Description
HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our client is a fast-growing residential plumbing company committed to delivering exceptional service, integrity, and high-quality workmanship to homeowners throughout their community.

Requirements

  • 2+ years of customer service experience (home services experience is a plus)
  • Excellent communication and active listening skills
  • Strong empathy, patience, and problem-solving abilities
  • Ability to stay calm and organized in a fast-paced environment
  • Positive attitude and strong work ethic
  • Comfortable using computers, scheduling software, and CRM systems
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