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Remote Customer Service Representative
HireLATAM
Cambridge, MA
Category
Customer Service
Apply for Job
Remote
Job Description
HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. Our client is a fast-growing residential plumbing company committed to delivering exceptional service, integrity, and high-quality workmanship to homeowners throughout their community.
Requirements
2+ years of customer service experience (home services experience is a plus)
Excellent communication and active listening skills
Strong empathy, patience, and problem-solving abilities
Ability to stay calm and organized in a fast-paced environment
Positive attitude and strong work ethic
Comfortable using computers, scheduling software, and CRM systems
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