Remote Event Billing Analyst

Hyatt
Moore, OK
Remote
Job Description
Hyatt Hotels Corporation is seeking a Remote Event Billing Analyst to join their Shared Service Center. The role involves reviewing event sales contracts, collecting and processing deposits and prepayments, managing credit, and answering customer billing inquiries.

Requirements

  • Review event sales contracts and schedule payments.
  • Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely.
  • Guide customers through the credit application process to ensure enough credit is established to cover their event.
  • Make post-event invoice adjustments and corrections.
  • Collect final payments and send out billing to customers.
  • Report credit, payment, and billing progress to hotels weekly via account notes.
  • Reconcile holding accounts to ensure payments are accurately credited toward customer accounts.
  • Answer customer inquiries regarding payments and billing.

Benefits

  • Health and welfare programs
  • Hyatt retirement savings plan
  • Educational assistance
  • Employee stock purchase program
  • 12 free room nights for full time associates after 90 days of service
  • Community involvement
  • Wellness reimbursement
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