Remote Hospitality Coordinator

Fran's ExploreMore Travel
New York, NY
Category Hospitality
Remote
Job Description
Join our team as a Hospitality Coordinator and ensure exceptional guest experiences from start to finish. Manage day-to-day operations, coordinate guest services, and maintain a positive and professional demeanor while interacting with guests.

Requirements

  • Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
  • Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
  • Assist in organizing events, meetings, and special accommodations for guests.
  • Maintain a positive, friendly, and professional demeanor while interacting with guests.
  • Communicate effectively with team members to ensure high standards of service are met.
  • Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
  • Perform general administrative tasks, including filing and record keeping, to support operations.

Benefits

  • Competitive pay with performance-based incentives.
  • Flexible work schedule, with both part-time and full-time options available.
  • Opportunities for career growth within a supportive team.
  • Discounts on hospitality services and partner offerings.
  • Collaborative and dynamic work environment.
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