Role OverviewWe are seeking detail-oriented and dependable Remote Mystery Shoppers to evaluate customer service experiences for businesses across the United States. In this role, you will complete assigned evaluations remotely by interacting with businesses through phone calls, email, live chat, websites, mobile applications, and other approved customer service channels.
What You Will Do
Complete assigned mystery shopping and customer experience evaluations remotely. Interact with businesses through phone, email, live chat, websites, mobile applications, or other approved channels. Evaluate customer service based on established assignment guidelines.
Why It Might Be a Fit
Ideal for individuals seeking supplemental income and the ability to complete assignments from home based on their availability. Previous mystery shopping, market research, retail, hospitality, or customer service experience is a plus but not required.
Requirements
- High school diploma or equivalent
- Strong written and verbal communication skills
- Excellent attention to detail
- Basic computer and internet skills
- Reliable internet connection
- Access to a computer, smartphone, or other required technology
- Ability to follow written instructions accurately
- Strong organizational and time-management skills
- Ability to work independently and meet assignment deadlines
Benefits
- 100% remote work
- Flexible schedule
- Complete assignments based on your availability
- No traditional office required
- Opportunity to work on a variety of customer experience assignments
- Ongoing contract opportunities based on assignment availability and performance
- Performance-based incentives may be available for eligible assignments
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