Remote Service Manager - Shift Manager

TBC
Any Location, GA
Category Operations
Job Description
Role Overview

As a remote service manager, you will respond to incoming calls, provide high-quality service to customers, and determine their needs through telephone communication.

What You Will Do

You will listen, analyze, and assist customers in effectively resolving their issues, actively participate in individual and team goal achievement, and have opportunities for career development.

Why It Might Be a Fit

You will have the opportunity to learn about banking products and processes, gain interesting knowledge and experience in the banking sector, and work with professionals in a team environment.

Requirements

  • strong communication skills
  • ability to maintain professionalism in challenging situations
  • development-oriented
  • willing to learn and develop continuously

Benefits

  • health insurance
  • well-being activities
  • internal offers
  • TBC Bank Foundation
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