Role OverviewAs a remote services manager, you will respond to incoming calls, provide high-quality service to customers, and participate in individual and team goal achievement. You will have the opportunity to learn about banking products and processes, gain interesting knowledge and experience in the banking sector, and develop your career in the financial sector.
What You Will Do
You will respond to incoming calls, use telephone communication to identify customer needs, listen, analyze, and assist in resolving customer issues effectively.
Why It Might Be a Fit
You will be a good fit for this position if you want to help others and improve their experience, have strong communication skills, are oriented towards development, communication, and continuous learning, and are willing to work with AI instruments and modern technologies.
Requirements
- Strong communication skills
- Ability to maintain professionalism in difficult situations
- Orientation towards development, communication, and continuous learning
- Willingness to work with AI instruments and modern technologies
Benefits
- Health insurance
- Well-being activities
- Internal suggestions
- TBC Bank Group PLC fund
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