Role OverviewAs a remote services manager, you will respond to incoming calls, provide high-quality service to customers, and resolve their issues effectively. You will have the opportunity to learn about banking products and processes, gain interesting knowledge and experience in the banking sector, and develop your career in the financial sector.
What You Will Do
Respond to incoming calls, use telephone communication tools to determine customer needs, listen, analyze, and assist customers in resolving their issues effectively, and actively participate in individual and team goal achievement processes.
Why It Might Be a Fit
You will have strong communication skills, maintain professionalism even in difficult situations, and be oriented towards development, communication, and continuous learning. You will also have the opportunity to work with AI tools and modern technologies, and develop your career in the financial sector.
Requirements
- strong communication skills
- ability to maintain professionalism even in difficult situations
- orientation towards development, communication, and continuous learning
- willingness to work with AI tools and modern technologies
Benefits
- Health insurance
- Well-being activities
- Internal benefits
- TBC Bank Group PLC fund
- Others
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