Remote Team Lead – Bilingual (Spanish/English) | Full-Time | Call Center

Call 4 Health
Any Location, FL
Category Customer Service
Remote
Job Description
The Team Lead is responsible for supporting day-to-day Patient Access operations in a remote call center environment, including monitoring performance, coaching team members, and maintaining quality standards.

Requirements

  • Associate’s degree in Business Administration, Healthcare Administration, or related field (or equivalent combination of education and experience)
  • Prior call center or customer service experience required; healthcare call center experience preferred
  • Previous Team Lead, Supervisor, or equivalent leadership experience preferred
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