Remote Technical Support & Field Service Engineer

Daktronics
Kansas City, MO
Category Customer Service
Job Description
Daktronics is seeking a Remote Technical Support & Field Service Engineer to join their team. The role involves providing remote technical support, troubleshooting issues, and resolving customer requests, primarily in customer-facing environments. It's a hybrid position with the possibility of remote work and occasional on-site field service, as well as on-site work depending on business needs. This is a dynamic position in a fast-growing company.

Requirements

  • Minimum of an Associate degree or equivalent.
  • Bachelor’s degree preferred (especially in Electronics Engineering Technology, Computer Engineering Technology, or a related field).
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Comfortable working from a home office.
  • Valid driver’s license and must meet Daktronics Qualified Driver status.
  • Fluency in English.
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