Role OverviewWe are seeking experienced VA Eligibility Specialists to contribute their professional knowledge to advanced AI training and evaluation initiatives. The selected professionals will review realistic questions from veterans and their families, develop structured evaluation criteria, and assess AI-generated responses for accuracy, completeness, and practical usefulness.
What You Will Do
Key responsibilities include reviewing sample questions, evaluating AI-generated responses, and recommending improvements to ensure questions reflect authentic veteran healthcare circumstances. You will also develop evaluation criteria, assess AI-generated guidance, and identify factual errors, missing information, and unclear explanations.
Why It Might Be a Fit
This opportunity is ideal for professionals with previous experience in VA healthcare enrollment, eligibility determination, care coordination, or VA social work. You should have a strong understanding of VA healthcare eligibility requirements and enrollment procedures, as well as experience assisting veterans with healthcare enrollment questions or access to care.
Requirements
- Previous professional experience in VA healthcare enrollment, eligibility determination, care coordination, or VA social work
- At least 1 year of experience working with VA healthcare enrollment, eligibility determination, or care coordination
- Demonstrated understanding of VA healthcare eligibility requirements and enrollment procedures
- Working knowledge of VA healthcare priority groups and relevant classification criteria
- Familiarity with income requirements, means testing, and their application to healthcare eligibility
- Experience assisting veterans with healthcare enrollment questions or access to care
- Practical understanding of VA care coordination processes and available healthcare services
- Working knowledge of community care arrangements and relevant MISSION Act provisions
- Ability to identify inaccurate, incomplete, or outdated veterans healthcare information
- Strong understanding of common questions raised by veterans and their family members regarding healthcare access
- Experience reviewing complex eligibility scenarios and explaining relevant requirements clearly
- Excellent written communication skills, with an emphasis on clarity, precision, and practical usefulness
- Strong analytical reasoning, attention to detail, and structured problem-solving capabilities
- Demonstrated ability to apply consistent evaluation criteria to public healthcare guidance
- Experience with veteran outreach and assisting veterans with healthcare applications is advantageous
- Experience preparing informational guides, eligibility checklists, or training materials is beneficial
- Familiarity with supporting diverse veteran populations, including rural communities and non-English-speaking individuals, is advantageous
- Ability to communicate complex healthcare enrollment concepts in an accessible and accurate manner
- Strong organisational skills and the ability to work independently within a remote project environment
Benefits
- Competitive hourly rate ($30–$50/hour)
- Flexible, remote work arrangement
- Opportunity to contribute to advanced AI training and evaluation initiatives
- Chance to work with a experienced team and make a meaningful impact on veterans healthcare access
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