Role OverviewAs a Rental Consultant at Tates Rents, you will be the first and lasting impression on our loyal customers. You will greet customers promptly, resolve customer problems, and demonstrate equipment features to customers. You will also maintain the equipment yard, perform quality control checks, and conduct minor maintenance.
What You Will Do
Your main day-to-day responsibilities will include greeting customers, resolving customer problems, filling propane tanks, keeping the showroom and work areas clean, and demonstrating equipment features to customers. You will also assist with loading and unloading of equipment, organize and maintain the equipment yard, and perform quality control checks.
Why It Might Be a Fit
We are looking for someone with excellent customer service skills, who can maintain a positive, customer-first attitude and deliver outstanding service. You will also need to understand and accurately interpret rental contracts, and work with a strong focus on personal and team safety.
Requirements
- Excellent customer service skills
- Ability to provide, understand and complete written and verbal instructions
- Maintain a cooperative relationship with co-workers
- Maintain a high degree of patience
- Maintain a professional appearance
- Ability to use mathematics to solve problems
- Ability to speak English clearly and write legibly
- Ability to pass a company drug screen
- Valid driver's license (21 years of age or over for driving positions)
- High school diploma or GED (preferred but not required)
Benefits
- Employee ownership
- Top-notch health benefits, including vision and dental
- 401K benefits with generous dollar for dollar matching up to 4% of your compensation
- Monthly bonuses based on company performance
- Use of rental equipment upon availability and approval
- Five paid holidays
- Ability to earn additional paid time off
- Two weeks of paid parental leave
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