Rental Coordinator - Lift Truck

Thompson Tractor Company, Inc.
Birmingham, AL
Category Operations
Job Description
The Rental Coordinator is responsible for coordinating material handling equipment rentals in assigned areas working directly with customers, prospects, and sales representatives.

Requirements

  • Track inventory of machines, batteries, and attachments
  • Coordinate machine inspections and preparation prior to delivery and upon return from customer rentals in collaboration with the Service Department
  • Communicate rental rates, availability, and terms to customers and sales representatives
  • Obtain credit approval from the Credit Department before processing any rental or releasing equipment from the facility
  • Ensure all required documents are accurately completed and signed by the customer
  • Set up rental agreements and update the computer system as needed
  • Submit completed paperwork to the Accounting Department promptly
  • Arrange inbound and outbound transportation for equipment
  • Monitor equipment repairs, maintenance, and abuse-related expenses
  • Ensure billing and credit adjustments are processed accurately and in a timely manner
  • Negotiate fair resolutions for customer complaints
  • Perform other duties as assigned by the Supervisor
  • Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
]]>