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Rental Coordinator - Lift Truck
Thompson Tractor Company, Inc.
Birmingham, AL
Category
Operations
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Job Description
The Rental Coordinator is responsible for coordinating material handling equipment rentals in assigned areas working directly with customers, prospects, and sales representatives.
Requirements
Track inventory of machines, batteries, and attachments
Coordinate machine inspections and preparation prior to delivery and upon return from customer rentals in collaboration with the Service Department
Communicate rental rates, availability, and terms to customers and sales representatives
Obtain credit approval from the Credit Department before processing any rental or releasing equipment from the facility
Ensure all required documents are accurately completed and signed by the customer
Set up rental agreements and update the computer system as needed
Submit completed paperwork to the Accounting Department promptly
Arrange inbound and outbound transportation for equipment
Monitor equipment repairs, maintenance, and abuse-related expenses
Ensure billing and credit adjustments are processed accurately and in a timely manner
Negotiate fair resolutions for customer complaints
Perform other duties as assigned by the Supervisor
Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve
Benefits
Paid Time Off
401k Matching
Health Insurance
Dental Insurance
Vision Insurance
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