RENTAL COORDINATOR

Requirements

• Self-starter able to work in a fast-paced environment with limited supervision.
• Exceptional customer satisfaction skills and the ability to build solid relationships required.
• Must have excellent written, verbal and telephone communication skills.
• Technical aptitude is a must.
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
• Understand and practice effective sales techniques.
• Must possess ability to calculate figures and amounts such as discounts and interest.
• Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs.
• Must be able to work additional hours to meet customer and business demands.
• Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands.
• Must be able to work in a high volume, fast-paced environment.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
• Physical requirements must be met for the Rental Coordinator job, including regularly being required to sit and talk or hear.

Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime.
• Shift differential (if applicable)