Rental Sales Agent (Baltimore Airport)

Sixt
Baltimore, MD
Category Customer Service
Job Description
Role Overview

The Rental Sales Agent is the first point of contact for customers, greeting and guiding them through the car rental process, building rapport, and identifying needs. They prepare rental agreements, upsell vehicle upgrades, and handle customer inquiries with professionalism.

What You Will Do

The main day-to-day responsibilities include greeting customers, preparing rental agreements, upselling vehicle upgrades, and handling customer inquiries. The agent must meet and exceed sales goals through successful upselling and cross-selling.

Why It Might Be a Fit

The ideal candidate is a proven sales talent with upselling and closing experience, motivated by targets and direct customer contact. They must possess excellent verbal communication skills, enjoy direct customer interaction, and thrive under pressure.

Requirements

  • Proven sales talent with upselling and closing experience
  • Excellent verbal communication skills
  • Direct customer interaction experience
  • Ability to work in a commission-driven environment
  • Valid US driver's license
  • Clean driving record
  • Authorized to work in the US without requiring sponsorship

Benefits

  • Healthcare coverage (medical, dental, vision)
  • Life insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Pet insurance
  • 401k plan
  • Paid Time Off & Holidays
  • Bonus Plan
  • Exclusive Employee Rentals
  • Uniform & Perks
  • Employee Assistance Program
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