Representative - Call Center

Bally's
Biloxi, MS
Category Hospitality
Job Description
The Representative - Call Center will provide exceptional service to guests, answer incoming phone calls, and process reservations. Responsibilities include following established emergency procedures, maximizing occupancy and revenue, and adhering to department and property policies and procedures.

Requirements

  • Must project a professional and positive image.
  • High energy level.
  • Excellent non-verbal communication skills.
  • Ability to handle and carry out instructions.
  • Ability to maintain composure under stress in a fast pace work environment.
  • Must be able to sit for long periods of time.
  • Ability to work a flexible schedule.
  • Excellent interpersonal and communication skills.
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