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Representative, Administration Center
American Airlines
Philadelphia, PA
Category
Customer Service
Apply for Job
Job Description
Join American Airlines as a Representative, Administration Center and embark on a world of possibilities. Provide administrative support to the Workforce Administration Team and its leadership group, collaborating with a cohesive group in a busy office setting. Enjoy travel perks, health benefits, wellness programs, and more.
Requirements
Prepare and maintain various department reports, including weekly headcount reports and daily manning.
Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
Provide excellent service to internal customers; including phone, email, and walk-in inquiries.
Greet and direct team members and external visitors.
Maintain office supply inventory and initiate department supply orders when necessary.
Submit transactions for computer and system accesses.
Sort, track and file data and correspondence.
Process time-sensitive requests.
Communicate with high levels of leadership to address operational inquiries.
Benefits
Travel Perks
Health Benefits
Wellness Programs
401(k) Program
Employee Assistance Program
Pet Insurance
Discounts on Hotels, Cars, Cruises, and more
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