Representative, Customer Service and Support (1st Shift) - City of Industry CA

APLL
Any Location, CA
Category Customer Service
Job Description
The Representative, Customer Service and Support (1st Shift) is responsible for ensuring customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. The role involves working collaboratively with other teams and stakeholders to meet customer expectations and ensure compliance with regulatory requirements and company policies.

Requirements

  • Operational experience with order fulfillment metrics
  • Excellent customer service skills
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical and problem-solving skills
  • Ability to generate and analyze reports on order fulfillment metrics

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Matching
  • Paid Time Off
  • Paid Holidays
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