Role OverviewSupports technical aspects of implementing, maintaining, and evaluating Research Application within the Office of Research Operations (ORO). Responsible for application support, issue resolution, end-user support, auditing, and data analysis to ensure quality and compliance.
What You Will Do
Serves as an expert resource for various projects, develops and tests user roles, configures applications, provides tier 1 support, and resolves complex issues. Collaborates with cross-functional teams to improve institutional workflows and provides system support.
Why It Might Be a Fit
Must be self-directed, flexible, and have excellent organizational skills. Must have an analytical approach to problem solving and needs definition. Prior experience with clinical research administration systems preferred.
Requirements
- Bachelor’s degree
- 3 years of system support experience
- Strong computer skills
- SQL skills (preferred)
- Prior experience with clinical research administration systems (preferred)
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